Akwesasne Mohawk Casino
April 30, 2021
Akwesasne, NY, United States
Requisition ID: 1325
Salary Range:$8.3500 Hourly Onwards
Job Title: Food Server
Department: Food and Beverage
Reports To: Restuarant Supervisor or Manager
FLSA Status: Non-Exempt
Prepared By: HR
SUMMARY: Candidate must exhibit a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Must be articulate, motivated & customer service oriented. Display a thorough knowledge of all menu selections and daily specials, along with answer questions and makes suggestions to guests. The position requires the ability to work flexible hours, be reliable and responsible for scheduled shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
• Greets guests, and provides drink orders to each guest
• Provides friendly and efficient service to all guests in assigned outlet.
• Delivers food ordered to our guests using a food tray
• Completes all assigned cleaning and maintenance tasks according to all F&B S.O.P.’s.
• Up-sells wine and liquor.
• Adheres to all company and departmental policies and procedures.
• Must become TIPS certified and have a solid comprehension of the training.
• Other duties/venue as assigned.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. Serve Safe and Safety is required as part of the training.
MINIMUM QUALIFICATIONS: High school diploma or general education degree (GED).
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is regularly required to stand and walk. The associate frequently is required to reach with hands and arms. The associate must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is frequent and regular exposure of the associate to noise and cigarette smoke from the casino floor.
CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a St. Regis Tribal Gaming Work Permit which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Mohawk Gaming Enterprises. Employment will not begin until process is completed.
NATIVE PREFERENCE POLICY: The Akwesasne Mohawk Casino Resort gives preference to Native Americans who meet the minimum qualifications for the posted position and who are enrolled members of a Tribe. Applicants not entitled to Native Preference will receive consideration without discrimination based on age, sex, disability or national origin.